Creator 8

1 Introduction

Creator 8 turns the recordings of the Applied Streetview 360° camera into streetviews and publishes them as a streetview player: On your PC, on your own web server or in the Amazon cloud.

Creator 8 in the Dark layout (Map page)

1.1 Main features

• Large projects: From a few streetviews to country-size projects with millions of streetviews.
• Fast stitching on the graphics card: The stitcher for NVIDIA RTX 20 series and newer graphics cards turns the six photos of each recording into a 360° streetview. No CUDA installation is needed.
• Three players: Player 3 (free and open source, default), Player 2 (krpano) and the Legacy player. See Preferences → Player.
• Clean data: Remove duplicates and unneeded streetviews, fix directions and altitudes, add road names from OpenStreetMap, level the camera, brighten shadows. See Map, Duplicate Remover and Tools.
• Timelines: Show the same streets recorded at different dates. See Timeline.
• Publishing: To any web server (static files, no database) or with one click to the Amazon cloud. See Export and Publishing on Amazon Web Services.
• Your own map and branding: About 40 map providers, your own map tiles or Mapbox styles, your logo, watermarks and a nadir logo.
• Integration: Link your assets to the player with a simple web address, or control it from your own web pages. See Player API.
• Privacy: Everything runs on your PC; nothing is uploaded unless you publish.

1.2 What is new in Creator 8.2.0

Area	Change
Stitcher	New stitcher on the graphics card for NVIDIA RTX 20, 30, 40 and 50 series. Even sky colour between the lenses, no blown-out highlights, sharper details.
Players	Choice of Player 3 (default), Player 2 and Legacy in Preferences → Player.
Layout	Dark layout (default) or Light layout, the look of earlier Creator versions, see Preferences → General.
Player maps	No more "Map data not yet available" tiles when zooming in; the last available map level is enlarged.
Support	Open a Support Ticket sends your request with logs directly to the support team.
Requirements	Works with Windows 11 PCs with NVIDIA RTX 20, 30, 40 and 50 series graphics cards. GTX 10 series and older graphics cards are no longer supported; keep using Creator 8.1.0 on those PCs.

The full list of changes is in Help → About → Release notes.

1.3 About this manual

• Menu names are written like this: Menu → Tools → Skip.
• Blue text is a link to another part of the manual.
• The screenshots show the demo project Demo2-3-4-2021 in the Dark layout.

2 Requirements and installation

2.1 Requirements

Help → NVIDIA graphics card shows the graphics card of your PC and the list of compatible cards.

Note: GTX 10 series and older graphics cards can't run the new stitcher. Keep using Creator 8.1.0 on those PCs.

2.2 Installation

1. Run the installer Creator.8.2.0.exe and confirm the Windows prompt for administrator rights.
2. Accept the licence agreement and click Install.
3. On the last page, leave Run Creator 8 ticked and click Finish.

Creator is installed for the current Windows user, with a desktop icon and a Start menu entry Creator 8. You can install Creator 8 next to older Creator versions; just don't run them at the same time.

Only one Creator can be open at a time. If you start Creator while it is already open, the open window comes to the front.

2.3 First start

Create these folders before you start, for example on your data drive:

Then set them in Preferences → Folders. Optional folders that help to stay organised: Masks, Logos, Export.

2.4 Windows settings for speed

• Graphics preference: On laptops and PCs with several graphics adapters, open Windows Settings → System → Display → Graphics, add Creator 8 and set it to High performance.
• Virus scanner: Add your In and Out folders as exclusions in Windows Security → Virus & threat protection → Exclusions (and in other virus scanners). This can make Creator up to three times faster.

2.5 Updating from an earlier Creator

1. In the old Creator: Projects → Backup all (in Creator 6 and 7: Projects → More → Backup all).
2. In Creator 8: Projects → Import backups.

Backups contain only Creator's own data (projects, tours, settings), not the recordings. See Projects.

3 Workflow

Follow the menu from top to bottom and skip what your project doesn't need. You can go back and forth at any time to review and adjust.

The menu with an open project

3.1 Project size

Start with a small project (fewer than 100 streetviews in a few short tours) to learn Creator. Changes then take seconds.

3.2 Large projects

• Split country-size projects into smaller projects, for example by city or county.
• Process each project, then combine the players with Tools → Merge Players.
• Recordings of different Applied Streetview cameras can be in the same project; Creator picks the right camera calibration file for each tour.
• Add new recordings to an existing project on the Tours page with Add.
• Move or copy tours between projects on the Tours page.

4 Import

Menu → Import creates a new project from a folder of recordings (New Recording).

Import → New Recording

Click Start to create the project. Creator then opens the Tours page.

4.1 Applied Streetview camera recordings

Each tour needs the camera calibration file of its camera, <camera serial number>.pto. Creator looks for it in the camera calibration files folder first, then in the project folder (the folder that holds the tour folders). See Troubleshooting → Camera calibration files.

4.2 Adding recordings later

To add new tours to an existing project, use Add on the Tours page instead of Import.

5 Projects

Menu → Projects lists all projects. Click a project's name to open it; the menu then shows the project pages (Tours, Map, Imagery …).

Projects

5.1 Project menu

The ⋮ button at the end of each row opens the project menu:

Project menu

Project → Edit

5.2 Buttons in the top right corner

Projects → More

Note: Backups contain only Creator's data (projects, tours, settings, leveling, deactivated streetviews). Recordings and created files are not part of a backup; back them up separately. Creator never changes or deletes your recordings.

6 Tours

Menu → Tours lists all tours of the open project. Tours can come from different cameras.

Tours

6.1 Buttons

Tick tours in the first column to select them; the buttons apply to the selected tours.

7 Map

Menu → Map shows all streetviews of the project on a map. Here you check positions, select streetviews, deactivate the ones you don't want to publish, and add road names, POIs and overlays.

Map

To show many streetviews quickly, Creator groups nearby streetviews into clusters (the numbers in circles) up to zoom level 19. Zoom in further to see single streetviews. The small box at the bottom left explains the symbols; the number on the left shows the current zoom level.

When the map zooms to the tours (when it opens for the first time, or with All or a tour in the Tours panel), the tours fill the left two thirds of the map, so the panels on the right don't cover them. Below Map in the menu, the Streetview Window shows the selected streetview in a second window.

7.1 Base layer

The layers button at the top left opens the list of map providers (base layers). The default is Esri.WorldImagery (aerial images).

Map → Base layer

• Built-in providers: About 40 map and aerial image providers.
• Custom 1 – 3: Your own map tiles, for example from your own map server. Enter a Label, the URL and the Attribution (copyright text shown at the bottom of the map).
• Online: https://www.your-company.com/map-tiles/{z}/{x}/{y}.png
• Local folder or NAS: file://D:\map-tiles\{z}\{x}\{y}.png
• {z} is the zoom level, {x} and {y} are the tile coordinates (Google/OSM scheme). For the TMS scheme use {-y}.
• Mapbox.com: Your own Mapbox style: Map provider label, Style URL (vector tiles only), Access token and Map data legal notices. In Mapbox Studio, click Share to copy the style URL and the access token.

The base layers chosen here are also offered in the player, see Player → Map.

7.2 Panels

The panels on the right open and close with a click on their title.

Map → Road panel

7.3 Selecting streetviews

Most actions work on the selected streetviews. A selected streetview turns orange.

When streetviews are selected, more panels appear:

Map with a selected streetview

The selected streetview is also shown in the Streetview Window if it is open.

7.4 Keyboard shortcuts

Tip: Print only this page and keep it next to your keyboard for reference. In the print dialog of your PDF viewer, choose Current page.

8 Streetview Window

Menu → Streetview Window (directly below Map in the menu) opens a second window that shows the streetview selected on the Map page or in the Player → Preview. Move it to a second monitor and switch it to full screen to see positions and images side by side.

Streetview Window

• Select a streetview on the Map: The window shows it.
• If no streetview is selected when you open the window, it shows the first active streetview. On the Map page this streetview is selected too; the map does not move.
• Zoom in and out with the mouse wheel; drag to look around.
• Changing the program language in Preferences → General closes the window.

9 Duplicate Remover

Menu → Duplicate Remover finds streets that were recorded more than once and deactivates the extra streetviews, so each street is published once.

Duplicate Remover

Record with the camera's distance mode set to 5 m or less (for example 1 m). After the Duplicate Remover, use Tools → Skip to thin out dense recordings. Always run Skip after the Duplicate Remover.

Click Start to remove duplicates. The page then shows how many streetviews were marked as duplicates, for the project and for each tour. Try a few settings to find the best result for your footage.

Reset activates all streetviews deactivated by the Duplicate Remover and by Skip.

10 Imagery

Menu → Imagery sets what the streetview images look like: Watermarks and masks, the leveling of the camera, and the brightness. The page has two tabs: Watermarks and Leveling and brightness.

10.1 Watermarks

Imagery → Watermarks

Reset (top right) sets the tab back to its defaults. Check the result in the Leveling and brightness preview.

10.2 Nadir logo

A nadir logo is your logo at the bottom of the streetview, where the car roof is. It is also the only addition Google allows for 360° photos ("superimposed content must be limited to either the zenith or nadir").

Nadir logo in the player, looking straight down

1. Have your logo ready: a square PNG with a transparent background, at least 1024 × 1024 pixels.
2. On the Watermarks tab, switch on Add nadir logo and choose the file as Nadir logo path.
3. Set the Nadir logo size: 40 degrees covers the middle of the car roof; use a larger value to cover more of it.
4. Check the result in the Leveling and brightness preview.
5. In Player → Streetview, set Look down limit to -90. The default (-50) hides the car roof and the logo. Check the result in the Player → Preview. Don't forget to change the Look down limit back to -50.
6. Export with Skip existing streetviews switched off. Streetviews created before keep their old look until they are processed again.

Creator projects the flat logo onto the panorama, so it looks flat and undistorted when you look straight down. The top of the logo points in driving direction. With Add mask switched on as well, the logo is placed on top of the mask.

10.3 Leveling and brightness

Imagery → Leveling and brightness

The preview shows one streetview, stitched with the current settings. It is available for recordings of the Applied Streetview camera.

Leveling

The camera on the roof and the leveling sensor in the car are never mounted perfectly straight. Leveling corrects the three angles between them, so the horizon is level.

1. Choose a Tour and a Streetview on the right.
2. Use Roll +/−, Pitch +/− and Yaw +/− around the preview until the streetview is level, or enter the values in Yaw, Pitch and Roll.
3. Check a few other streetviews of the same tour.
4. Click Save… (top right) and choose where the values apply:

If the camera mount and the sensor holder stay on the car, the same values usually fit all tours.

Apply recorded leveling data uses the angles that the camera recorded while driving (on by default).

Brightness

Leveling Status and Reset tour

Imagery → Leveling Status

• Leveling Status (top right) lists all tours with their leveling and brightness values and shows how many tours are leveled.
• Reset tour sets the current tour back to its defaults.

Missing or damaged photos

If photos of the shown streetview are missing or can't be read, the page lists their full paths with a Copy to Clipboard button instead of the preview. See Troubleshooting.

11 Timeline

Menu → Timeline groups tours by recording date, so users can compare the same streets recorded at different times, for example 2021 and 2023. In the player, users switch between the timelines.

Timeline

11.1 Add or edit a timeline

Timeline → Edit

1. Click Add, or Edit next to a timeline.
2. Enter the Label, for example 2021.
3. Select the Tours that belong to it.
4. Click Save (top right). Cancel discards the changes.

Delete removes a timeline after a confirmation; its tours stay in the project.

11.2 Tips

• After assigning all tours, run the Duplicate Remover with Process target → Timeline, so duplicates are removed within each timeline.
• The Map has a Timeline panel to show timelines one by one.
• In the player, the timeline panel can start opened: Player → Layout.

12 Player

Menu → Player sets up the player that Export creates: Its look, its map and its texts. Which player is created (Player 3, Player 2 or Legacy) is chosen in Preferences → Player. The page has two tabs: Preferences and Preview. Go back and forth between them until the player looks the way you want.

Player → Preferences

The settings are grouped in panels; click a panel's title to open it. Settings are saved at once.

12.1 General

Player → General

12.2 Layout

Player → Layout

12.3 Logo

Player → Logo

12.4 Streetview

Player → Streetview

12.5 Map

Player → Map

Above the zoom level where the map provider has no more detail, the player enlarges the last available level instead of showing "Map data not yet available".

12.6 Mapbox

Player → Mapbox

Your own Mapbox style as a base layer in the player: Map provider label, Style URL, Access token and Map data legal notices. In Mapbox Studio, click Share to copy the style URL and the access token. Then tick the Mapbox base layer on the Map page.

12.7 Automatic rotation

Player → Automatic rotation

12.8 Translations

Player → Translations

The player comes in English, German, Spanish, Arabic and Greek. Each text of the player can be changed here, one tab per language.

12.9 Preview

Player → Preview

The Preview tab shows the player as it will be exported, with your settings and the chosen player. Streetviews shown here are stitched on the fly.

Note: Player 2 and Legacy use krpano. Without a krpano licence, the preview and the exported player show a small "krpano demo version" mark. See Help.

12.10 Templates and Legacy Player

The buttons in the top right corner:

Player → More

12.11 Keyboard shortcuts in the player

Player 2 and Legacy: Page Up / Page Down go to the next / previous streetview, the arrow keys look around, and Ctrl + Shift + H hides the hotspots and arrows for screenshots.

13 Export

Menu → Export creates the streetviews and the player, and publishes them to the Amazon cloud if you want. The page has two cards, Process and Publish, and the buttons Start and View Player.

Export

13.1 Process

Open folder opens the project's output folder.

13.2 Start, stop and the log

• Start begins the export. A progress bar shows the remaining time; the log below lists every step.
• Stop ends the export; you can continue later with Start (use Skip existing streetviews).
• Streetviews with missing or damaged photos are skipped and listed in the log with the full path of the photo, for example …\camera-20210624-100101\2\000000026.jpg. See Troubleshooting.

13.3 What Export creates

All files go into the output folder, in a subfolder named after the project:

The player's map gets a zoom limit for each built-in base layer: For Esri maps, Creator asks Esri which detail levels exist at your streetviews (internet needed, otherwise fixed limits are used). Zooming in further enlarges the last available level instead of showing "Map data not yet available".

13.4 View Player

View Player opens the exported player in your web browser, straight from the output folder.

If you exported the project with more than one player, there is one button per player instead: View player3, View player2 and View legacy player: Krpano.

13.5 Publish

Only active streetviews are uploaded. You can also publish by hand: Copy the player folder and the tiles folder to any web server, see Publishing on your own web server.

13.6 Export without an open project

Without an open project, Menu → Export asks you to open a project first.

14 Publishing on Amazon Web Services

The easiest way to publish a player is the Amazon cloud: One click on Export, no server to run, low cost, and it scales by itself. The player's address contains a random part (UUID); only people who get the link can find it.

14.1 Create an AWS account and keys

You need this only once.

1. Go to https://aws.amazon.com/console/ and sign in, or create an Amazon Web Services account.
2. Open IAM → Users → Create user, for example with the name creator.
3. Give the user the permissions to publish (for example the policy AdministratorAccess, or a narrower policy for S3, CloudFront and Lambda if your IT prefers).
4. Open the user → Security credentials → Create access key. Choose Application running outside AWS.
5. Copy the Access key ID and the Secret access key into Creator: Export → Publish or Preferences → Amazon cloud.
6. Download the keys as a .csv file and keep it in a safe place; the secret key is shown only once.

Some regions (for example Africa (Cape Town), Asia Pacific (Hong Kong), Europe (Milan), Middle East (Bahrain)) must be enabled in your AWS account settings before you can publish there.

Note: Anyone with both keys can use your AWS account. Don't share them.

14.2 Custom domain and CDN (CloudFront)

For your own domain name or for high traffic from many regions, put a CloudFront distribution in front of the player:

1. Open https://console.aws.amazon.com/cloudfront/ → Create distribution.
2. Origin domain: The player's address from Creator (S3 bucket), for example demo3-….s3.eu-central-1.amazonaws.com.
3. Viewer protocol policy: Redirect HTTP to HTTPS. Create the distribution.
4. Wait until its status is Deployed. The address looks like https://d2z6fc2o2b33zp.cloudfront.net/index.html.

A new distribution can take up to 24 hours until it works everywhere. Web address parameters such as v_lat and v_lng (Player API) work once it is deployed.

14.3 Embed the player in a web page

Add this to your page, with your player's address:

<iframe src="https://d2z6fc2o2b33zp.cloudfront.net/index.html"
  width="100%" height="600" frameborder="0" style="border:0" tabindex="0"></iframe>

14.4 Publishing on your own web server

The player is a set of static files (HTML, JavaScript, CSS, images), with no database. It runs on any web server: Apache, NGINX, IIS, or any cloud storage.

1. Copy the player folder (player3, player2 or player2-legacy) and its tiles folder (panorama-tiles or panorama-tiles-legacy) side by side to your server, for example https://www.your-server.com/projects/Demo3/player3/ and …/Demo3/panorama-tiles/.
2. Open https://www.your-server.com/projects/Demo3/player3/ in a browser.

To embed it, use an iframe with that address, as above.

15 Cloud player

Menu → Cloud player manages the player published to the Amazon cloud with Export → Publish. The menu item is available after the project has been published. The tabs Users and Statistics appear once the cloud player exists; the screenshot below shows a project before publishing.

15.1 General

Cloud player → General

To delete the player only from the cloud and keep its address in the project (to publish again to the same address later), use Preferences → Amazon cloud instead.

15.2 Users

Changes take effect after publishing again (Export → Start). Only the player is updated; the streetviews are not uploaded again, so this is fast.

15.3 Statistics

After publishing, the cloud player collects visitor statistics (Amazon CloudWatch). By default the last 7 days are shown; change From and To in the top right corner for another period. In your AWS account you can build more charts from the same CloudWatch data.

16 Tools

Menu → Tools opens a submenu with nine tools; the menu scrolls so that all of them are visible. Most of them change many streetviews at once; most have a Reset button to undo their changes.

16.1 Skip

Tools → Skip thins out the streetviews, for example to turn a recording made every 1 m into one streetview every 5 m, or an interval recording into a distance recording. This greatly reduces the number of streetviews to process. Always run it after the Duplicate Remover.

Tools → Skip

Tools → Skip: Tours list with recording modes

Start applies it; try a few values. Reset activates all streetviews deactivated by Skip and the Duplicate Remover.

16.2 Road names from OSM

Tools → Road names from OSM gives every streetview the name of the nearest road in OpenStreetMap. Road names can be shown in the player as hotspot labels and selected on the Map.

Tools → Road names from OSM

Needs an internet connection. Reset removes all road names, also those entered by hand on the Map.

16.3 Fix Direction

Tools → Fix Direction calculates the driving direction of each streetview from the positions of its neighbours. Use it when the recorded directions of most streetviews are wrong. Select the Tours, click Start. Reset restores the recorded directions.

Tools → Fix Direction

16.4 Fix Altitude

Tools → Fix Altitude replaces the recorded heights with heights from a terrain model (NASA SRTM, about 90 m grid). Use it when the recorded heights are wrong. Select the Tours, click Start. Reset restores the recorded heights.

Tools → Fix Altitude

Needs an internet connection: Creator downloads the terrain data for the project area once (about 3 MB per 1° × 1° area). The area covers all streetviews, active and deactivated; move streetviews with wrong positions closer first.

16.5 Camera mounted backwards

Tools → Camera mounted backwards turns all streetviews of the selected tours by 180°, for recordings made with the camera accidentally mounted backwards. Click Start again to undo. Only for recordings of the Applied Streetview camera.

Tools → Camera mounted backwards

16.6 Export Metadata

Tools → Export Metadata saves the data of the streetviews (ID, position, altitude, direction, date, road, POI …) as a file, for example for a GIS or another program.

Tools → Export Metadata

Start asks for the file name (default: The backup folder). Open output file opens it.

16.7 Copy Sources

Tools → Copy Sources packs parts of the project into a zip archive, for example to send it to support or to copy only some of the data.

Tools → Copy Sources

Start creates the archive; Open output folder opens its folder.

16.8 Merge Players

Tools → Merge Players combines the players of several projects into one player, for example the city projects of a whole country.

Tools → Merge Players

1. Export a player in every project first. Projects without a player can't be selected.
2. Tick the Players to merge.
3. Copy panoramas-tiles: Also copies the streetview tiles of all projects into the merged player's folder, so it can be published as one.
4. Start creates the merged player in a new folder in the output folder. The projects are not changed. Open output folder opens it.

16.9 Fix Data

Tools → Fix Data deactivates streetviews whose photos are missing, and writes them to the log. Select the Tours and click Start. Reset activates them again; it also resets the changes of Skip and the Duplicate Remover.

Tools → Fix Data

17 Preferences

Menu → Preferences holds the settings that apply to all projects. Changes are saved at once; there is no Save button. The page has five tabs: General, Player, Folders, Amazon cloud and Advanced.

17.1 General

Preferences → General

The same page in both layouts:

Layout Dark (default)

Layout Light

17.2 Player

Preferences → Player

Choose the player that Export creates. The choice applies to all projects and to the next export.

The folders are created inside the project's output folder, for example D:\Creator output\Demo3\player3. Player 3 and Player 2 use the same streetview tiles, so switching between them does not create the tiles again. Legacy uses its own tile format.

Tip: If you export the same project with several players, Export shows one View button per player, for example View player3 and View legacy player: Krpano.

17.3 Folders

Preferences → Folders

Click a folder field to choose the folder.

17.4 Amazon cloud

Preferences → Amazon cloud

Your Amazon Web Services (AWS) keys for publishing players to the Amazon cloud:

The same keys can also be entered on the Export page. Without keys, the tab shows Please enter your own Amazon AWS keys. With keys, it lists the players already published in your AWS account. Switch on Show Legacy Player cloud players to list the cloud players published with the Legacy Player (Player → More → Enable Legacy Player); delete old ones you no longer need, because they cost money in your AWS account. How to create an AWS account and keys is described in Publishing on Amazon Web Services.

Note: Keep the secret access key private. Anyone with both keys can use your AWS account.

17.5 Advanced

Preferences → Advanced

18 Manual, License and Help

18.1 Manual

Menu → Manual lists the available manuals. Click English to open this manual (PDF) in your PDF viewer.

Manual

18.2 License

Creator uses your panohopper account. Menu → License shows your account and your plan. Without a valid licence, Creator opens only this page.

License

1. Click Sign in. Your web browser opens the panohopper sign-in page. Sign in, or create an account. Then return to Creator.
2. A new account gets the Free Trial: 10 days, no credit card. The 10 days start the first time you sign in to Creator. The Free Trial is available once per e-mail address and once per PC.
3. To buy a plan, click Plans and prices: Monthly, Annual, 30 days, 1 year or Perpetual. Use the same e-mail address as in Creator. Creator shows the new plan within 10 minutes, or at once when you click Refresh.

Creator works offline for up to 7 days. After that, it needs an internet connection once to renew the licence.

18.3 Help

Menu → Help has these sections:

Help

Help → NVIDIA graphics card and Hardware

19 Open a Support Ticket

Menu → Open a Support Ticket sends a support request with everything the support team needs to help you. Please make sure you use the newest Creator version first; maybe the problem is already solved.

Open a Support Ticket

Click Send. Creator shows Your Support ticket has been received. Support answers by e-mail.

19.1 What is sent automatically

• The last three Creator log files.
• PC information: Windows version, processor, memory, disk space, graphics card and driver (as in Help → Hardware).
• Your licence registration data.
• The program name and version, for example Creator v8.2.0.

No photos or project data are sent unless you attach them. To send a part of your data, create an archive with Tools → Copy Sources and share it by a link (for example from a cloud drive) in the text.

Support is available in English and German.

20 Troubleshooting

20.1 Missing or damaged photos

Sign: The Export log shows lines like

Missing or corrupt images in data-set D:\Recordings\Demo3\camera-20180408-140357\2\000000026.jpg

and Imagery → Leveling and brightness lists missing photos instead of the preview.

Cause: A photo of one of the six lenses is missing, empty or damaged. The folder number (2 above) is the lens.

What to do:

1. Check the listed files. Copy them again from the original recording if you have it.
2. If the photos are lost, deactivate the affected streetviews: Tools → Fix Data does this for all of them at once.
3. Export again with Skip existing streetviews.

20.2 Camera calibration files

Each tour needs the calibration file of the camera that recorded it: <camera serial number>.pto, for example 220003131.pto. The serial number is in the tour's 7\panoramas.csv and on the Tours page.

Creator looks for the file in this order:

1. the camera calibration files folder,
2. the project folder (the folder that holds the tour folders).

When a .pto file is found, Creator creates a .xml file next to it once.

20.3 Graphics card not supported

Sign: Imagery and Export report that the stitcher can't run.

What to do: Check Help → NVIDIA graphics card. Creator 8.2.0 needs an NVIDIA RTX 20, 30, 40 or 50 series card (or GTX 16 series) with an up-to-date driver. Update the driver from https://www.nvidia.com/drivers. On older cards, use Creator 8.1.0.

20.4 Creator is already open

Only one Creator can run at a time. Starting it again brings the open window to the front.

20.5 Slow processing

• Use SSDs for the input and output folders, ideally on separate drives.
• Exclude the input and output folders from the virus scanner, see Windows settings for speed.
• Use Skip existing streetviews when exporting again.
• Thin out dense recordings with Tools → Skip.

20.6 Not enough disk space

Creator checks the free space on its drive at start and every 5 minutes, and warns when less than 1 GB is left. Free up space or move the output folder to another drive.

20.7 Collecting information for support

Use Open a Support Ticket: It sends the logs and PC data automatically.

21 Good housekeeping

21.1 Backups

• Back up often: Projects → Backup all. After a mistake, import the last good backup and continue.
• Turn on Create project backup in Export, so every export saves the project's state.
• Keep backups in a safe place, ideally also on a disconnected drive.
• Creator backups contain only Creator's data. Back up your recordings and the created files (output folder) separately.

21.2 Data safety

• Creator never changes or deletes your recordings.
• Keep up-to-date backups of the recordings, the Creator backups and the created data.

21.3 Free disk space

Keep enough free space on the drive where Creator is installed and on the output drive. Creator warns when less than 1 GB is free.

22 Player API

You can link and control the players (Player 3, Player 2 and Legacy) from your own systems and web pages.

22.1 Show an asset by its position

Your system can open the player at any position with a web address, without a database. The player opens the nearest streetview and looks at the position. This works with timelines too.

Simplest example:

https://your-player-address/index.html?v_lat=50.001217&v_lng=8.651100

v_label, v_timeline and v_htmlTitle must be URL-encoded (spaces as %20 and so on), for example with https://www.urlencoder.org/.

22.2 Example pages

Each exported player contains working example pages in its examples folder, for example player3\examples\:

Use them as a starting point for your own integration. The pages talk to the player in an iframe, so the player and your page can be on different servers.